Meet the
team

  • Rebekah Frankcom

    Head of Commercial and Communications Services

    Rebekah is Head of Commercial and Communications Services at Norland and oversees all of the commercial consultancy and training that Norland undertakes.  Rebekah works with Claire Burgess, our Early Years Consultancy Manager, in the initial stages of a client relationship and as this develops, and oversees all of the client contract negotiations. She also has responsibility for Norland Agency and Marketing and PR at Norland. As a member of the Norland College senior management team Rebekah has direct links with the college.

  • Claire Burgess

    Norland Early Years Consultancy Manager

    Claire studied at Norland College and then graduated in 2001. She worked as a nanny for many years, and then followed her passion for Early Years by managing day nurseries.   In 2008 Claire joined Norland as an Education Lecturer. She has since gained a Masters in Educational Practice (completed February 2014) and a Certificate of Education (completed June 2010). Claire is also the Programme Manager for Continuing Professional Development (CPD) for Norland trained professionals and designs and delivers a range of tailored courses. She won ‘Trainer of the Year ‘in September 2014 at the Nursery World Awards with a submission supported by students and external clients.

    In addition to her responsibilities outlined above, Claire represents Norland as Honorary Consultant for TAMBA (The Twins and Multiple Births Association). She is also the Public Relations spokesperson for Norland and writes for various parenting titles on a regular basis.

    Claire undertakes extensive CPD to ensure her knowledge and skills are up to date – most recently this has included ‘understanding children’s mental health’, ‘sleep success’ workshop, ‘the impact of early childhood trauma’ and participation in a Prevent duty training session in January 2015.  Claire also continues to nanny in the holidays to ensure her childcare experience is current.